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SEO Case Study

SouthPark Functional Medicine
USA

Improved search rankings and brought in more patient leads with SEO

Mask Group 5
About the Client

SouthPark Functional Medicine provides personalized, root-cause healthcare in Charlotte, NC, focusing on chronic disease reversal, gut health, fatigue management, and wellness programs. Despite their medical expertise and loyal offline clientele, the clinic struggled with low search visibility, weak website traffic, and limited online inquiries.

They partnered with iDigitalise Digital Marketing to build a strong, sustainable SEO foundation to boost their digital presence and generate qualified leads.

Project Goals

Rank on Page 1

for high-intent, location-specific healthcare keywords

Drive qualified patient inquiries

via Google Search, Google Maps, and the website

Increase visibility

for key service offerings like gut health and fatigue management

Dominate local SEO

for Charlotte and surrounding areas

Optimize the website

for mobile speed and user experience

Build long-term authority

with ethical, white-hat SEO practices

2
SEO Strategy Key Actions
4
  • Top 3 Google rankings for core terms like “functional medicine Charlotte NC”
  • Organic search became the primary source of high-intent leads
  • Booked appointments increased by over 2,000%
  • Featured in Google AI-driven SGE (Search Generative Experience) results
  • GMB calls, direction requests, and website visits all grew by 400%+
  • Website engagement rate exceeded 72% after content and UX improvements
SEO Strategy

1. Keyword & Content Mapping

Used KGR to target local transactional terms like “functional medicine doctor Charlotte NC.” We constructed semantic clusters specifically for conditions such as fatigue, IBS, thyroid, and autoimmune conditions.

2. On-Page Optimization

Rewrote pages with medical-grade, entity-rich content. Added schemas for local businesses, medical organizations, FAQs, and services.

3. Technical SEO

Fixed crawl/indexing issues. Improved Core Web Vitals — LCP reduced from 36s to 8.5s (mobile), FCP from 42s to 2.1s (desktop). Lazy loading, compression, and server-side enhancements have been enabled.

4. Conversion Optimization

Added sticky CTAs, redesigned hero sections, embedded forms with event tracking, and showcased testimonials.

5. GMB Optimization

Optimized listings with services, images, FAQs, and UTM-tagged links. Posted weekly content promoting seasonal programs.

6. Local Authority

Building Earned backlinks from health blogs, local news, and directories. Boosted trust via Healthgrades, WebMD, and patient review platforms.

SEO Performance Results
Website Traffic Growth
Metric Nov 2023 May 2025 Growth %
Total Visitors 200 1,655 +727%
Organic (Google) 28 795 +2,739%
Direct 77 216 +180%
Referral 4 94 +2,250%
Paid Search 89 436 +390%
Device Breakdown
Device Nov 2023 May 2025 Growth %
Mobile 111 1,054 +849%
Desktop 83 587 +607%
Tablet 6 14 +133%
Visitor Retention & Engagement
Metric Nov 2023 May 2025 Growth %
Returning Users 0 315
Engagement Rate 59.26% 72.64% +22.5%
GMB & Lead Generation
Metric Nov 2023 May 2025 Growth %
Request Directions 35 73 +108%
Website Visits (GMB) 70 356 +408%
Calls via GMB 9 48 +433%
Leads via Website 0 37
Booked Appointments 1 21 +2,000%
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